PRASHANT KUMAR

Service Desk, IT Asset, Service Configuration, and Change Control Management

COURSE

COMPLETION

Release, Service Level, and Availability Management

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COMPLETION

Key Concepts and the Four Dimensions of Service Management

COURSE

COMPLETION

The Guiding Principles of the Service Value System and Continual Improvement Model

COURSE

COMPLETION

The Service Value Chain and General Management Practices

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COMPLETION

Event, Incident, and Problem Management

COURSE

COMPLETION

Scrum: Creating Effective Product Backlogs

COURSE

COMPLETION

Scrum: Product Backlog

COURSE

COMPLETION

Scrum Concepts & the Product Owner

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COMPLETION

Scrum: Product Development Framework

COURSE

COMPLETION

Scrum Product: Defining the Why & How of the Product

COURSE

COMPLETION

Lean in Scrum: Lean Development Practices

COURSE

COMPLETION

Scrum Artifacts and Investment Guidelines

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COMPLETION

Scrum Master: Scrum for the Team

COURSE

COMPLETION

Product Development Practices

COURSE

COMPLETION

Agile & TDD Best Practices for APIs: Test-driven Development Strategy

COURSE

COMPLETION