Pratheesh Kuttappan M K's Credentials wallet • SkillSoft Digital Badges

25.10.21

Polishing Your Skills for Excellent Customer Service

Controlling Conflict, Stress, and Time in Customer Service

Dealing with Customer Service Incidents and Complaints

Sharpening Your Focus to Stay on Track

Managing Your Time So It Doesn’t Manage You

Maximize Your Productivity by Managing Time and Tasks

Interacting with Customers

The Art of Staying Focused

Make The Time You Need: Get Organized

Aligning Goals and Priorities To Manage Time

Customer Service: Engaging with Customers

Be Productive by Working Efficiently

Customer Service: Discovering Customer Needs

Customer Service: Interpreting Customers’ Service Priorities

Customer Service: Adapting to Your Customers' Cues

Customer Service: Fostering a Service Mindset