25.10.20

Transcript

Name:

Date of Download:

May 20, 2025

Credentials

Name	Website	Issued On
Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay.	www.skillsoft.com	Aug 24, 2023
Expert Insights on Email Productivity.	www.skillsoft.com	Aug 12, 2023
Getting Email Right Series.	www.skillsoft.com	Aug 11, 2023
Expert Insights on Listening.	www.skillsoft.com	Aug 7, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Aug 5, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Aug 5, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Aug 5, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Aug 5, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Aug 5, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 4, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Aug 4, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jul 15, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Jul 15, 2023
File Management.	www.skillsoft.com	Jun 11, 2023
Firewalls.	www.skillsoft.com	May 29, 2023
Configuring Gnome.	www.skillsoft.com	May 26, 2023