Raymond Carroll-Schnell

Certified in Cybersecurity (CC): Present Threats & Network Security Controls

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Certified in Cybersecurity (CC): Security Best Practices & Security Awareness

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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Customer Service: Adapting to Your Customers' Cues

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Providing Telephone Customer Service

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Effective Team Communication

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Customer Service: Discovering Customer Needs

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Workplace Diversity, Equity, and Inclusion in Action

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Moving from Bias to Inclusion in a DEI Journey

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Recognizing and Addressing Micro-behaviors in the Workplace

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Embedding Inclusion into Everyday Experiences

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COMPLETION