Raymond Joe Al Joseph

CompTIA IT Fundamentals: Basic IT Concepts

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Using the Parts of Speech

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Customer Service: Interpreting Customers’ Service Priorities

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Customer Service: Adapting to Your Customers' Cues

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Communicating Effectively with Customers

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Interacting with Customers

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Building Customer Relationships in a Virtual Environment

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Generative AI and Its Impact to Everyday Business

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Harnessing the Disruption of Generative AI

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Enterprise Security: Artificial Intelligence, Generative AI, & Cybersecurity

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Understanding Unconscious Bias

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Overcoming Your Own Unconscious Biases

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Expert Insights on Unconscious Bias

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