25.13.24
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RD
Rebecca Dennis
21 Credentials
1 Issuer
Improving Your Memory Skills
Improving Your Memory Skills
COURSE
COMPLETION
Improving Your Memory Skills
March 21, 2023
Skillsoft
Managing Privileged Identities Part I
Managing Privileged Identities Part I
COURSE
COMPLETION
Managing Privileged Identities Part I
January 9, 2022
Skillsoft
Data Access & Governance Policies: Data Access Governance & IAM
Data Access & Governance Policies: Data Access Governance & IAM
COURSE
COMPLETION
Data Access & Governance Policies: Data Access Governance & IAM
November 1, 2021
Skillsoft
Overview of the ITIL® Service Lifecycle
Overview of the ITIL® Service Lifecycle
COMPLETION
COURSE
Overview of the ITIL® Service Lifecycle
August 23, 2020
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COMPLETION
COURSE
ITIL® 4 Foundation: Key Concepts of Service Management
August 23, 2020
Skillsoft
ITIL® 4 Foundation: Key Concepts
ITIL® 4 Foundation: Key Concepts
COMPLETION
COURSE
ITIL® 4 Foundation: Key Concepts
August 11, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value System
ITIL® 4 Foundation: The Service Value System
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value System
August 4, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value Chain
ITIL® 4 Foundation: The Service Value Chain
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value Chain
July 20, 2020
Skillsoft
ITIL® 4 Foundation: The Guiding Principles
ITIL® 4 Foundation: The Guiding Principles
COMPLETION
COURSE
ITIL® 4 Foundation: The Guiding Principles
July 1, 2020
Skillsoft
ITIL® 4 Foundation: General Management Practices
ITIL® 4 Foundation: General Management Practices
COMPLETION
COURSE
ITIL® 4 Foundation: General Management Practices
June 29, 2020
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COMPLETION
COURSE
ITIL® 4 Foundation: Introduction
June 28, 2020
Skillsoft
Interacting with Customers
Interacting with Customers
COMPLETION
COURSE
Interacting with Customers
May 19, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
May 19, 2020
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COMPLETION
COURSE
Polishing Your Skills for Excellent Customer Service
May 19, 2020
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COMPLETION
COURSE
Communicating Effectively with Customers
May 19, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
May 19, 2020
Skillsoft
