25.10.20

Transcript

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Date of Download:

May 17, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Jan 13, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jan 2, 2024
Leading Equitably, Activating Possibility.	ccl.org	Sep 7, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Aug 10, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Aug 10, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Aug 9, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Aug 8, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 7, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Aug 7, 2023