Roberto Hernandez

Polishing Your Skills for Excellent Customer Service

COURSE

COMPLETION

Expert Insights on Essential Customer Service Skills

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

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COMPLETION

Communicating Effectively with Customers

COURSE

COMPLETION

Interacting with Customers

COURSE

COMPLETION

Customer Service: Engaging with Customers

COURSE

COMPLETION

Customer Service: Fostering a Service Mindset

COURSE

COMPLETION

Customer Service: Discovering Customer Needs

COURSE

COMPLETION

Customer Service: Interpreting Customers’ Service Priorities

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COMPLETION

Customer Service: Adapting to Your Customers' Cues

COURSE

COMPLETION