25.9.12

Transcript

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Date of Download:

May 2, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 13, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 13, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	May 24, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	May 20, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	May 17, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	May 16, 2022
ITIL® 4 Foundation: The Service Value System.	www.skillsoft.com	Sep 27, 2020
ITIL® 4 Foundation: Key Concepts.	www.skillsoft.com	Sep 26, 2020
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Sep 10, 2020
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Sep 10, 2020