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July 18, 2025

Name	Website	Issued On
Business Analysis Analytical Techniques.	www.skillsoft.com	Dec 23, 2020
ITIL® 4 Foundation: Service Management Practices (Part 2).	www.skillsoft.com	Dec 22, 2020
ITIL® 4 Foundation: Service Management Practices (Part 1).	www.skillsoft.com	Dec 22, 2020
Business Analysis Professional Effectiveness Competencies.	www.skillsoft.com	Dec 14, 2020
ITIL® Continual Service Improvement.	www.skillsoft.com	Dec 8, 2020
ITIL® Service Operation Processes.	www.skillsoft.com	Dec 1, 2020

Robin Drigues