Rodica Lesnic

Chatting & Calling

COMPLETION

COURSE

Controlling Conflict, Stress, and Time in Customer Service

COMPLETION

COURSE

Dealing with Customer Service Incidents and Complaints

COMPLETION

COURSE

Facing Confrontation in Customer Service

COMPLETION

COURSE

Providing Effective Internal Customer Service

COMPLETION

COURSE

Expert Insights on Call Center Operations Management

COMPLETION

COURSE

Expert Insights on Essential Customer Service Skills

COMPLETION

COURSE

Polishing Your Skills for Excellent Customer Service

COMPLETION

COURSE

Designing a Customer Service Strategy

COMPLETION

COURSE

Customer Service: Interpreting Customers’ Service Priorities

COMPLETION

COURSE

Customer Service: Adapting to Your Customers' Cues

COMPLETION

COURSE

Becoming an Accountable Professional

COMPLETION

COURSE

Server Protection

COMPLETION

COURSE

Password & Audit Policies

COMPLETION

COURSE

Security Fundamentals: Firewalls

COMPLETION

COURSE

Internet & Wireless Security

COMPLETION

COURSE