25.10.21

Transcript

Name:

Date of Download:

June 1, 2025

Credentials

Name	Website	Issued On
The First Steps in Negotiating.	www.skillsoft.com	May 23, 2025
Establishing AI Guardrails and Governance.	www.skillsoft.com	Nov 29, 2024
CGI: Generative AI Foundations.	www.skillsoft.com	Nov 29, 2024
CGI Annual Tour F2025.	www.skillsoft.com	Oct 9, 2024
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	Jun 20, 2024
Using Active Listening in Workplace Situations.	www.skillsoft.com	Oct 17, 2023
Handling Team Conflict.	www.skillsoft.com	Oct 17, 2023
Customer Service: Engaging with Customers.	www.skillsoft.com	Oct 17, 2023
CGI Annual Tour F2024: UK and Australia.	www.skillsoft.com	Oct 9, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 25, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Mar 24, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Mar 18, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Mar 16, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Mar 9, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Mar 6, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 5, 2023