25.13.10

Transcript

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Date of Download:

June 26, 2025

Credentials

Name	Website	Issued On
Event, Incident, and Problem Management.	www.skillsoft.com	May 3, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	May 3, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 29, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 25, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 24, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 19, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 17, 2024
Power Up: Turning on Your Self-starter Potential.	www.skillsoft.com	Dec 12, 2023
Expert Insights on Managing a Crisis.	www.skillsoft.com	Dec 12, 2023
How to Manage Difficult Conversations.	www.skillsoft.com	Dec 12, 2023
Using Active Listening in Workplace Situations.	www.skillsoft.com	Dec 12, 2023
Using Communication Strategies to Bridge Cultural Divides.	www.skillsoft.com	Dec 12, 2023
Developing a Mindset of Growth and Learning.	www.skillsoft.com	Dec 12, 2023
Managing Motivation during Organizational Change.	www.skillsoft.com	Dec 11, 2023
Managing in a Crisis.	www.skillsoft.com	Dec 8, 2023
Being an Effective Manager When Times Are Tough.	www.skillsoft.com	Dec 5, 2023