25.9.10

Transcript

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Date of Download:

May 1, 2025

Credentials

Name	Website	Issued On
Agile Principles and Methodologies.	www.skillsoft.com	Jul 3, 2023
Embracing Agile at Scale.	www.skillsoft.com	Dec 5, 2022
Enabling Business Process Improvement.	www.skillsoft.com	Dec 5, 2022
Overview of the ITIL® Service Lifecycle.	www.skillsoft.com	Apr 27, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 6, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 6, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 6, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 6, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 6, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 6, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Mar 31, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Mar 31, 2022