25.12.4

Transcript

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Date of Download:

June 8, 2025

Credentials

Name	Website	Issued On
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Oct 25, 2024
Managing Your Time So It Doesn’t Manage You.	www.skillsoft.com	Oct 24, 2024
Resolving Workplace Conflict.	www.skillsoft.com	Oct 24, 2024
Make The Time You Need: Get Organized.	www.skillsoft.com	Oct 23, 2024
Establishing Team Goals and Responsibilities, and Using Feedback Effectively.	www.skillsoft.com	Oct 22, 2024
Cultivating Cross-functional Team Collaboration.	www.skillsoft.com	Oct 15, 2024
Building and Leading Successful Teams.	www.skillsoft.com	Oct 15, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Sep 5, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Aug 30, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Aug 30, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Aug 30, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Aug 24, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 23, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Aug 23, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Aug 19, 2024