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May 14, 2025

Name	Website	Issued On
Listening Even When it's Difficult to Listen.	www.skillsoft.com	Sep 11, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Sep 10, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Sep 9, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Sep 9, 2020
Providing Effective Internal Customer Service.	www.skillsoft.com	Sep 9, 2020
Data Analysis.	www.skillsoft.com	Aug 13, 2020
Use Cases, Opportunities, & Challenges.	www.skillsoft.com	May 11, 2020

Sakiko Reed