25.13.6
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SE
SARAH EDIGER
7 Credentials
1 Issuer
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
October 15, 2020
Skillsoft
Interacting with Customers
Interacting with Customers
COMPLETION
COURSE
Interacting with Customers
October 15, 2020
Skillsoft
Overview of the ITIL® Service Lifecycle
Overview of the ITIL® Service Lifecycle
COMPLETION
COURSE
Overview of the ITIL® Service Lifecycle
May 14, 2020
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COMPLETION
COURSE
ITIL® 4 Foundation: Introduction
May 8, 2020
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COMPLETION
COURSE
Providing Telephone Customer Service
May 5, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
March 3, 2020
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COMPLETION
COURSE
Designing a Customer Service Strategy
March 3, 2020
Skillsoft
