25.9.2

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Date of Download:

April 28, 2025

Credentials

Name	Website	Issued On
Enabling Business Process Improvement.	www.skillsoft.com	May 23, 2024
New Project Manager Essentials.	www.skillsoft.com	Jul 28, 2022
Developing a Growth Mindset.	www.skillsoft.com	Jun 24, 2022
Becoming Your Own Best Boss.	www.skillsoft.com	Jun 22, 2022
Facing Confrontation in Customer Service.	www.skillsoft.com	Jun 20, 2022
How to Manage Difficult Conversations.	www.skillsoft.com	May 26, 2022
Communicating Effectively with Customers.	www.skillsoft.com	May 26, 2022
Expert Insights on Presentation Skills.	www.skillsoft.com	Mar 22, 2022
Clarity and Conciseness in Business Writing.	www.skillsoft.com	Mar 21, 2022
Writing Effective E-mails and Instant Messages.	www.skillsoft.com	Mar 18, 2022
Rapport Building in Customer Service.	www.skillsoft.com	Mar 14, 2022
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Mar 14, 2022
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Mar 10, 2022
Providing Telephone Customer Service.	www.skillsoft.com	Mar 10, 2022
Interacting with Customers.	www.skillsoft.com	Jan 7, 2022