25.10.20

Transcript

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Date of Download:

May 23, 2025

Credentials

Name	Website	Issued On
Enhancing the Customer Experience with HCI.	www.skillsoft.com	Aug 2, 2023
Achieving Customer-centric Design with User Personas.	www.skillsoft.com	Jul 31, 2023
Exploring Customer Journey Mapping.	www.skillsoft.com	Jul 28, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jul 26, 2023
Six Sigma Voice of the Customer.	www.skillsoft.com	Jul 26, 2023
Trust Building through Effective Communication.	www.skillsoft.com	May 23, 2023
The Art and Science of Communication.	www.skillsoft.com	May 18, 2023
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	May 3, 2023
Six Sigma Black Belt: Determining Requirements from the Voice of the Customer.	www.skillsoft.com	May 3, 2023
Customer Relationships.	www.skillsoft.com	May 2, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	May 2, 2023
Be Liked and Respected in the Workplace.	www.skillsoft.com	May 2, 2023
Rapport Building in Customer Service.	www.skillsoft.com	May 2, 2023
Designing a Customer Service Strategy.	www.skillsoft.com	May 2, 2023
Leadership Insights on Leading a Customer-Centric Culture.	www.skillsoft.com	Apr 28, 2023
The Process Groups (PMBOK® Guide Sixth Edition).	www.skillsoft.com	Mar 14, 2023