Shana Louise Toleza

Communicating with Confidence

COURSE

COMPLETION

Writing Effective E-mails and Instant Messages

COURSE

COMPLETION

Troublesome Words and Phrases: Usage Mistakes in Writing

COURSE

COMPLETION

Vulnerabilities and Exploits

COURSE

COMPLETION

Key Concepts and the Four Dimensions of Service Management

COURSE

COMPLETION

The Guiding Principles of the Service Value System and Continual Improvement Model

COURSE

COMPLETION

Event, Incident, and Problem Management

COURSE

COMPLETION

Service Desk, IT Asset, Service Configuration, and Change Control Management

COURSE

COMPLETION

Championing Digital Transformation

COURSE

COMPLETION

Expert Insights on Continuous Learning

COURSE

COMPLETION

Cultivating Cross-functional Team Collaboration

COURSE

COMPLETION

Getting Your Pitch Heard

COURSE

COMPLETION

Keeping Your Skill Set Current in the Digital Economy

COURSE

COMPLETION

Reaching Efficient Solutions with Computational Thinking

COURSE

COMPLETION

Developing a Growth Mindset

COURSE

COMPLETION

Growing Value through Algorithmic Business

COURSE

COMPLETION