25.12.4

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Date of Download:

June 8, 2025

Credentials

Name	Website	Issued On
Service Oriented Architecture (SOA) Governance.	www.skillsoft.com	Apr 20, 2024
Enterprise Architecture Planning & Implementation.	www.skillsoft.com	Apr 18, 2024
Security Architecture.	www.skillsoft.com	Apr 18, 2024
Enterprise Architecture Basics.	www.skillsoft.com	Apr 16, 2024
Architecture Capability Basics.	www.skillsoft.com	Apr 16, 2024
Content Framework.	www.skillsoft.com	Apr 16, 2024
Architectural Artifacts & the Enterprise Continuum.	www.skillsoft.com	Apr 14, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 14, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 14, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 14, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 14, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 14, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 10, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 10, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 10, 2024
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Dec 20, 2022