25.10.20

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Date of Download:

May 24, 2025

Credentials

Name	Website	Issued On
The Solution Evaluation Knowledge Area.	www.skillsoft.com	May 23, 2025
The Requirements Life Cycle Management Knowledge Area.	www.skillsoft.com	May 21, 2025
Business Analysis Documentation & Criteria.	www.skillsoft.com	May 20, 2025
The BA Planning and Monitoring Knowledge Area.	www.skillsoft.com	Apr 8, 2025
The BA Elicitation and Collaboration Knowledge Area.	www.skillsoft.com	Mar 27, 2025
Business Analysis Analytical Techniques.	www.skillsoft.com	Mar 8, 2025
Perspectives for Effective Business Analysis.	www.skillsoft.com	Feb 22, 2025
Business Analysis Professional Effectiveness Competencies.	www.skillsoft.com	Feb 22, 2025
Business Analysis Overview.	www.skillsoft.com	Feb 11, 2025
Personal Skills for Effective Business Analysis.	www.skillsoft.com	Feb 11, 2025
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jan 31, 2025
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jan 31, 2025
Customer Service: Strengthening Your Service Skills.	www.skillsoft.com	Jan 29, 2025
Rapport Building in Customer Service.	www.skillsoft.com	Jan 29, 2025
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jan 29, 2025
Providing a Great Customer Experience.	www.skillsoft.com	Jan 29, 2025