Stacey Hoffman

Reimagining the Customer Experience with Generative AI

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COMPLETION

Customer Service: Fostering a Service Mindset

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Developing a Plan to Further Your Career

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Customer Empathy and Rapport Building

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Strength under Pressure: Building Perseverance and Resilience

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Customer Service: Strengthening Your Service Skills

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COMPLETION

Optimizing Your Workplace Well-being

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Developing a Mindset of Growth and Learning

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Using the Parts of Speech

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Managing Employee Development

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Your Role in Workplace Diversity

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Bridging the Diversity Gap

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Unleashing Your Self-confidence

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Conducting an Effective Hiring Interview

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Art and Science of Behavioral Interviewing

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Embracing a Customer-obsessed Mentality

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COMPLETION