25.8.20

Transcript

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Date of Download:

April 24, 2025

Credentials

Name	Website	Issued On
Event, Incident, and Problem Management.	www.skillsoft.com	Dec 18, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Dec 18, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Dec 13, 2024
Provisioning and Modules.	www.skillsoft.com	Dec 9, 2024
Variables.	www.skillsoft.com	Dec 9, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 9, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Dec 9, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 9, 2024
Enterprise Architecture: Architectural Principles & Patterns.	www.skillsoft.com	Dec 4, 2024
Microservices Architecture and Design Patterns.	www.skillsoft.com	Dec 4, 2024
Introduction to Automation.	www.skillsoft.com	Dec 4, 2024
Configurations.	www.skillsoft.com	Dec 4, 2024
Infrastructure.	www.skillsoft.com	Dec 4, 2024
Coaching Techniques That Inspire Coachees to Action.	www.skillsoft.com	Nov 28, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 28, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Nov 28, 2024