25.9.5

Transcript

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Date of Download:

April 29, 2025

Credentials

Name	Website	Issued On
Making the Most of Making Mistakes.	www.skillsoft.com	Mar 25, 2025
Ten common tools in Excel 365.	www.skillsoft.com	Feb 12, 2025
Coaching Techniques That Inspire Coachees to Action.	www.skillsoft.com	Jun 24, 2024
Keeping Your Coachee Committed and Accountable.	www.skillsoft.com	Jun 24, 2024
Embracing Change at Work.	www.skillsoft.com	Dec 5, 2023
Making the Most of an Organizational Change.	www.skillsoft.com	Dec 5, 2023
Serving Digital Customers with Omnichannel.	www.skillsoft.com	Sep 4, 2023
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	Sep 4, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Sep 4, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Sep 4, 2023
Understanding the Digital Customer.	www.skillsoft.com	Sep 4, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Sep 1, 2023
Providing Telephone Customer Service.	www.skillsoft.com	Sep 1, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Sep 1, 2023
Designing a Customer Service Strategy.	www.skillsoft.com	Sep 1, 2023
Rapport Building in Customer Service.	www.skillsoft.com	Aug 31, 2023