25.14.29

Transcript

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Date of Download:

July 19, 2025

Credentials

Name	Website	Issued On
Key Accounting Concepts and Principles.	www.skillsoft.com	Jul 19, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Jun 23, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jun 22, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jun 21, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Jun 21, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jun 20, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	May 4, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 12, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 5, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Mar 29, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Mar 29, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Mar 29, 2023
Customer Service: Engaging with Customers.	www.skillsoft.com	Mar 29, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Mar 28, 2023
Providing Telephone Customer Service.	www.skillsoft.com	Mar 28, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Mar 28, 2023