25.8.20

Transcript

Name:

Date of Download:

April 27, 2025

Credentials

Name	Website	Issued On
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 20, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Nov 17, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Nov 16, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 16, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Nov 16, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Nov 16, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Nov 16, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Nov 16, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Nov 16, 2023
Angular 11: Getting Started with Angular.	www.skillsoft.com	Nov 15, 2023
CLCOR: Cisco Collaboration Core Technologies.	www.skillsoft.com	Nov 15, 2023
ASP.NET MVC Web Applications: Introduction.	www.skillsoft.com	Nov 15, 2023
CompTIA A+ 220-1001: Networking.	www.skillsoft.com	Nov 15, 2023
Introduction to Networking.	www.skillsoft.com	Nov 15, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Nov 14, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Nov 14, 2023