25.10.2

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Date of Download:

May 13, 2025

Credentials

Name	Website	Issued On
Leveraging AI Insights & Text Analytics in Power BI.	www.skillsoft.com	Mar 18, 2025
Ten common tools in Excel 365.	www.skillsoft.com	Feb 12, 2025
Expert Insights on Innovation.	www.skillsoft.com	Dec 15, 2023
Coaching Techniques That Inspire Coachees to Action.	www.skillsoft.com	Dec 13, 2023
Keeping Your Coachee Committed and Accountable.	www.skillsoft.com	Dec 13, 2023
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Oct 5, 2023
Getting Started with Design Thinking.	www.skillsoft.com	Oct 5, 2023
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Oct 5, 2023
Serving Digital Customers with Omnichannel.	www.skillsoft.com	Oct 5, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Oct 5, 2023
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	Oct 5, 2023
Exploring Customer Journey Mapping.	www.skillsoft.com	Oct 5, 2023
Achieving Customer-centric Design with User Personas.	www.skillsoft.com	Oct 5, 2023
Exploring the Relationship between UI and UX Design.	www.skillsoft.com	Oct 5, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Oct 5, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Oct 5, 2023