25.10.20

Transcript

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Date of Download:

May 17, 2025

Credentials

Name	Website	Issued On
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Mar 22, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Mar 21, 2023
Harnessing the Power of DevOps.	www.skillsoft.com	Mar 20, 2023
Agile Fundamentals: Developing a Basic Understanding of Agile.	www.skillsoft.com	Mar 20, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Mar 17, 2023
ITIL® 4 Foundation: The Guiding Principles.	www.skillsoft.com	Mar 16, 2023
ITIL® 4 Foundation: Service Management Practices (Part 1).	www.skillsoft.com	Feb 9, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 2, 2023
Understanding Unconscious Bias.	www.skillsoft.com	Jan 19, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jan 17, 2023
Certified COPC CX Implementation Leader, CX Standard R6.2.	www.copc.com	Nov 13, 2020