TONYA ANDREWS's Credentials wallet • SkillSoft Digital Badges

25.14.6

Customer Service: Discovering Customer Needs

Embracing a Customer-obsessed Mentality

Communicating Effectively with Customers

Interacting with Customers

Innovating with the Customer in Mind

Creating & Opening Notebooks in OneNote Windows 10

Receiving Feedback with an Open Mind

Being an Effective Team Member

Building Customer Relationships in a Virtual Environment

Delivering Feedback That Encourages Growth

Contributing as a Virtual Team Member

Organizing Your E-mail

Writing Effective E-mails and Instant Messages

Sending E-mails to the Right People

Taking Responsibility for Your Accountability

Basics of Accounting for Non-financial Professionals