25.14.29

Transcript

Name:

Date of Download:

July 19, 2025

Credentials

Name	Website	Issued On
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 25, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 19, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 19, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 19, 2024
CEH v11: Cyber Kill Chain, TTPs, Behaviors & Threat Hunting.	www.skillsoft.com	Dec 21, 2023
CEH v11: Cybersecurity Basics, Attacks & Information Warfare.	www.skillsoft.com	Dec 20, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Dec 15, 2023
Expert Insights on Essential Customer Service Skills.	www.skillsoft.com	Dec 15, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Dec 15, 2023
Interacting with Customers.	www.skillsoft.com	Dec 15, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Dec 15, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Dec 15, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Dec 15, 2023
Designing a Customer Service Strategy.	www.skillsoft.com	Dec 15, 2023
Expert Insights on Call Center Operations Management.	www.skillsoft.com	Dec 15, 2023
CCSP 2022: Cloud Computing Concepts & Reference Architectures.	www.skillsoft.com	Dec 15, 2023