25.9.15
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TM
Troy Mckinstry
20 Credentials
1 Issuer
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
April 25, 2024
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
April 19, 2024
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
April 19, 2024
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
April 19, 2024
Skillsoft
CEH v11: Cyber Kill Chain, TTPs, Behaviors & Threat Hunting
CEH v11: Cyber Kill Chain, TTPs, Behaviors & Threat Hunting
COURSE
COMPLETION
CEH v11: Cyber Kill Chain, TTPs, Behaviors & Threat Hunting
December 21, 2023
Skillsoft
CEH v11: Cybersecurity Basics, Attacks & Information Warfare
CEH v11: Cybersecurity Basics, Attacks & Information Warfare
COURSE
COMPLETION
CEH v11: Cybersecurity Basics, Attacks & Information Warfare
December 20, 2023
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
December 15, 2023
Skillsoft
Expert Insights on Essential Customer Service Skills
Expert Insights on Essential Customer Service Skills
COURSE
COMPLETION
Expert Insights on Essential Customer Service Skills
December 15, 2023
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
December 15, 2023
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
December 15, 2023
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
December 15, 2023
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
December 15, 2023
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
December 15, 2023
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COURSE
COMPLETION
Designing a Customer Service Strategy
December 15, 2023
Skillsoft
Expert Insights on Call Center Operations Management
Expert Insights on Call Center Operations Management
COURSE
COMPLETION
Expert Insights on Call Center Operations Management
December 15, 2023
Skillsoft
CCSP 2022: Cloud Computing Concepts & Reference Architectures
CCSP 2022: Cloud Computing Concepts & Reference Architectures
COURSE
COMPLETION
CCSP 2022: Cloud Computing Concepts & Reference Architectures
December 15, 2023
Skillsoft
