25.8.20

Transcript

Name:

Date of Download:

April 27, 2025

Credentials

Name	Website	Issued On
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jan 4, 2025
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jan 3, 2025
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jul 11, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jun 1, 2023
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Jan 4, 2023
Leading Your Team through Change.	www.skillsoft.com	Jan 4, 2023
Building Customer Relationships in a Virtual Environment.	www.skillsoft.com	Jan 3, 2023
Confronting Workplace Conflict.	www.skillsoft.com	Dec 22, 2022
Negotiating the Best Solution.	www.skillsoft.com	Dec 22, 2022
The First Steps in Negotiating.	www.skillsoft.com	Dec 22, 2022
Overcoming Unconscious Bias in the Workplace.	www.skillsoft.com	Dec 21, 2022
Understanding Unconscious Bias.	www.skillsoft.com	Dec 20, 2022
Coaching Techniques That Inspire Coachees to Action.	www.skillsoft.com	Dec 20, 2022
Keeping Your Coachee Committed and Accountable.	www.skillsoft.com	Dec 20, 2022
Building Your Professional Network.	www.skillsoft.com	Dec 20, 2022
Aligning Goals and Priorities To Manage Time.	www.skillsoft.com	Dec 13, 2022