25.14.7

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Date of Download:

July 8, 2025

Credentials

Name	Website	Issued On
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Feb 10, 2025
Customer Service: Engaging with Customers.	www.skillsoft.com	Feb 7, 2025
Techniques for Big Data Analytics.	www.skillsoft.com	Dec 27, 2024
Developing an AI/ML Data Strategy: The Data Analytics Maturity Model.	www.skillsoft.com	Dec 26, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Dec 23, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Dec 23, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Dec 23, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Dec 20, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 19, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 18, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Dec 18, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Dec 17, 2024
Azure AI Fundamentals: Azure Machine Learning Fundamentals.	www.skillsoft.com	Dec 17, 2024
Getting Started with Prompt Engineering.	www.skillsoft.com	Dec 16, 2024
Navigating AI Ethical Challenges and Risks.	www.skillsoft.com	Dec 13, 2024
Agile for Software Development: Lean, Agile, & Scrum Methodologies.	www.skillsoft.com	Mar 7, 2022