25.10.20

Transcript

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Date of Download:

May 18, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 3, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 3, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 2, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 1, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Sep 30, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Sep 30, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Sep 29, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Sep 29, 2023
Microsoft 365 Fundamentals: Understanding Cloud Concepts.	www.skillsoft.com	May 27, 2023
Azure Fundamentals: Cloud Computing.	www.skillsoft.com	Dec 31, 2021