25.14.1
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YS
Yolanda Smith
24 Credentials
1 Issuer
Psychological Safety: Building a Culture of Inclusion and Innovation
Psychological Safety: Building a Culture of Inclusion and Innovation
COURSE
COMPLETION
Psychological Safety: Building a Culture of Inclusion and Innovation
December 17, 2024
Skillsoft
Embracing the Digital Opportunity
Embracing the Digital Opportunity
COURSE
COMPLETION
Embracing the Digital Opportunity
December 11, 2024
Skillsoft
Creating Brands through People and Planning
Creating Brands through People and Planning
COURSE
COMPLETION
Creating Brands through People and Planning
November 18, 2024
Skillsoft
The Four Ps: Essential Factors in Marketing
The Four Ps: Essential Factors in Marketing
COURSE
COMPLETION
The Four Ps: Essential Factors in Marketing
November 18, 2024
Skillsoft
Enhancing Communication through Listening
Enhancing Communication through Listening
COURSE
COMPLETION
Enhancing Communication through Listening
November 13, 2024
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
November 12, 2024
Skillsoft
Taking Effective and Professional Notes
Taking Effective and Professional Notes
COURSE
COMPLETION
Taking Effective and Professional Notes
November 12, 2024
Skillsoft
Building Customer Relationships in a Virtual Environment
Building Customer Relationships in a Virtual Environment
COURSE
COMPLETION
Building Customer Relationships in a Virtual Environment
November 11, 2024
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
November 8, 2024
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
November 7, 2024
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
October 3, 2024
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
January 11, 2024
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
November 18, 2022
Skillsoft
Customer Service: Strengthening Your Service Skills
Customer Service: Strengthening Your Service Skills
COURSE
COMPLETION
Customer Service: Strengthening Your Service Skills
November 18, 2022
Skillsoft
Navigating the Workplace with Emotional Intelligence
Navigating the Workplace with Emotional Intelligence
COURSE
COMPLETION
Navigating the Workplace with Emotional Intelligence
May 27, 2022
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
May 10, 2022
Skillsoft
