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- User Authentication
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- CompTIA Network+: Cables & Connectors
- CompTIA Network+: Network Types
- CompTIA Network+: Network Operations
- CompTIA A+ Core 1: Networking Concepts & Configurations
- CompTIA A+ Core 1: Networking Fundamentals
- CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks
- CompTIA A+ Core 1: RAM & Storage Solutions
- CompTIA A+ Core 2: Operating System & Network Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- The Service Value Chain and General Management Practices
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
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