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- User Authentication
- Adrianne Kae Pagdanganan's Credentials
- Adrianne Kae Pagdanganan's Wallet
- Managing Your Time So It Doesn’t Manage You
- Windows 11 Desktop Troubleshooting
- CompTIA A+ Core 1: Mobile Device Accessories & Network Connectivity
- Discovering & Using your Desktop in macOS Catalina
- Customer Service: Interpreting Customers’ Service Priorities
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Customer Service: Strengthening Your Service Skills
- CompTIA IT Fundamentals: Software Concepts
- CompTIA IT Fundamentals: Software Development Concepts
- CompTIA IT Fundamentals: Internet, Storage, & Computer Systems
- CompTIA IT Fundamentals: Networking & Wireless Technologies
- CompTIA IT Fundamentals: CIA Triad
- CompTIA IT Fundamentals: Privacy & Encryption
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Expert Insights on Essential Customer Service Skills
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Saving Time by Setting Goals
- Customer Service: Fostering a Service Mindset
- CompTIA IT Fundamentals: Basic IT Concepts
- CompTIA IT Fundamentals: Data, CPUs, & Troubleshooting
- CompTIA IT Fundamentals: Operating Systems
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Adrianne Kae Pagdanganan's Transcript
- Adrianne Kae Pagdanganan's Wallet
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