Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Akanksha Singh's Credentials
- Akanksha Singh's Wallet
- Power BI Bootcamp: Session 1 Replay (Sept 2023)
- MySQL: Views, Indices, & Normal Forms
- MySQL: Understanding & Implementing Joins
- MySQL: Creating & Updating Tables
- MySQL: Grouping & Aggregation Operations
- MySQL: Transactions, Savepoints, & Locks
- MySQL: Triggers & Stored Procedures
- MySQL Database Development: Query & Performance Optimization
- MySQL: Getting Started
- MySQL: Querying Data
- MySQL Database Development: Stored Routines, Triggers, & the InnoDB memcached Plugin
- MySQL Database Development: GIS, Cloud, & Connectors
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- Key Concepts and the Four Dimensions of Service Management
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- SSCP 2021: Asset & Change Management Lifecycles
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Introduction
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Microsoft 365 Fundamentals: Windows 10 Enterprise
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Overcoming Unconscious Bias in the Workplace
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Getting the Details Right: Spelling Basics
- The Art and Science of Communication
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Do We Have A Failure to Communicate?
- Using the Parts of Speech
- Keeping Business Calls Professional
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Writing and Preparing an Effective Speech
- Abbreviating, Capitalizing, and Using Numbers
- Polishing Your Skills for Excellent Customer Service
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Writing Effective E-mails and Instant Messages
- Dealing with Customer Service Incidents and Complaints
- Sending E-mails to the Right People
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Akanksha Singh's Transcript
- Akanksha Singh's Wallet
- About Accredible