Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Allan Paulo Dela Fuente's Credentials
- Allan Paulo Dela Fuente's Wallet
- ChatGPT Prompt Engineering Examples & Use Cases
- Generative AI APIs for Practical Applications: An Introduction
- Artificial Intelligence and Machine Learning
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Getting the Details Right: Spelling Basics
- Aligning Goals and Priorities To Manage Time
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Developing Your Business Ethics
- Developing a Personal Accountability Framework
- Assessing Your Organization's Risks
- Becoming More Professional through Business Etiquette
- Becoming an Accountable Professional
- Responding Effectively to Risks
- The Building Blocks of Building Trust
- Becoming Your Own Best Boss
- Building Your Professional Network
- Professionalism, Accountability, & Ethics
- Problem Solving
- Identifying Risks in Your Organization
- Leveraging the Power of Analogical Thinking
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- Using Strategic Thinking to Consider the Big Picture
- Defining Alternative Solutions to a Problem
- Getting to the Root of a Problem
- Embracing a Customer-obsessed Mentality
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Designing a Customer Service Strategy
- Basics of Customer Service
- Communication Skills
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Effective Stakeholder Communications for Technology Professionals
- Proven Techniques for Technical Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- Do We Have A Failure to Communicate?
- Managing for Cross-functionality
- The Power of Communication
- Communicating with Confidence
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- SRE Emergency & Incident Response: Responding to Emergencies
- Best Practices for the SRE: Use Cases for Automation
- SRE Simplicity: Simple Software Systems
- Backup & Recovery: Windows Client Backup and Recovery Tools
- SRE Emergency & Incident Response: Incident Response
- SRE Simplicity: Software System Complexity
- Best Practices for the SRE: Automation
- SRE Load Balancing Techniques: Front-end Load Balancing
- Cloud and Containers for the SRE: Containers
- Cloud and Containers for the SRE: Implementing Container Solutions
- SRE Load Balancing Techniques: Data Center Load Balancing
- Data Access & Governance Policies: Data Access Governance & IAM
- Distributed Reliability: SRE Critical State Management
- Site Reliability Engineering: Scenario Planning
- Build & Release Engineering Best Practices: Release Management
- Distributed Reliability: SRE Distributed Periodic Scheduling
- SRE Troubleshooting Processes
- Backup & Recovery: Enterprise Backup Strategies
- Backup & Recovery: Business Continuity & Disaster Recovery
- Site Reliability Engineer: Managing Overloads
- Site Reliability: Engineering
- SRE Troubleshooting: Tools
- Site Reliability: Tools & Automation
- SRE Postmortums: Blameless Postmortem Culture Creation
- Describing Distributed Systems
- Site Reliability Engineer: Managing Cascading Failures
- Monitoring Distributed Systems
- Top 10 List Items
- Application Security Awareness & Validation
- Secure Application Architecture & IAM
- Cloud Computing Fundamentals: Security
- Infrastructure Security
- Securing the Azure Environment
- API Security
- Allan Paulo Dela Fuente's Transcript
- Allan Paulo Dela Fuente's Wallet
- About Accredible