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- User Authentication
- ALMIRA SARMIENTO's Credentials
- ALMIRA SARMIENTO's Wallet
- Expert Insights on Adapting to Change
- Providing Effective Internal Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Negotiating Well and Going for the Close
- Providing Telephone Customer Service
- Interacting with Customers
- Expert Insights on Essential Customer Service Skills
- Polishing Your Skills for Excellent Customer Service
- The Value Proposition: Getting Your Pitch Right
- Designing a Customer Service Strategy
- Turning Objection into Opportunity during a Sales Call
- Rapport Building in Customer Service
- Encouraging Team Communication and Collaboration
- Getting Started with Excel for Office 365
- Clarity and Conciseness in Business Writing
- Expert Insights on Presentation Skills
- Communicating Effectively with Customers
- Contributing as a Virtual Team Member
- Writing Effective<br>E-mails and Instant Messages
- ALMIRA SARMIENTO's Transcript
- ALMIRA SARMIENTO's Wallet
- About Accredible