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- Clarity and Conciseness in Business Writing
- Conveying Your Message without Words
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Six Sigma: Quality Tools
- Six Sigma: Team Basics, Roles, and Responsibilities
- Adding & arranging data in Excel 365
- Getting started in Excel 365 (2023)
- Six Sigma and Lean: Foundations and Principles
- Getting started in Excel 365
- Amer Zaghlool's Transcript
- Amer Zaghlool's Wallet
- About Accredible