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- Andrei-Sorin Dumitrescu's Credentials
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- Advanced Troubleshooting in Windows 11
- Roadmap for Support Engineer
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- An Executive's Guide to Security: Understanding Security Threats
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- System Center Configuration Manager Introduction & Planning
- Physical Security, Safety Procedures, and Access Control
- Introduction to Networking
- Cybersecurity and Networking Fundamentals
- Inserting & Manipulating Text in PowerPoint 2019 for Windows
- Saving Presentations in PowerPoint 2019 for Windows
- Getting Started in Windows 11
- Configuring & Optimizing a System in Windows 11
- Windows 11 Desktop Troubleshooting
- Windows 11 Installation Basics
- Windows 11 Installation Options
- Certified in Cybersecurity (CC): Security Best Practices & Security Awareness
- Exploring Teams Premium 2023
- Social Engineering Threats and Prevention
- Vulnerabilities, Systems Scanning and Exploitation
- Virtual Machine Management
- Business Value of the Cloud: The Cloud Computing Value Proposition
- ChatGPT & Its Practical Use Cases
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- The Role of ChatGPT in Shaping Our Future
- Leveraging Generative AI for Business
- Sorting & Filtering Data in Excel 2019 for Windows
- Referencing Data in Excel 2019 for Windows
- Getting Started with PowerPoint 2019 for Windows
- Creating Presentations in PowerPoint 2019<br> for Windows
- Creating Charts & Graphics in Excel 2019 for Windows
- Using Conditional Formulas in Excel 2019 for Windows
- Formatting Presentations in PowerPoint 2019 for Windows
- Using Basic Formulas in Excel 2019 for Windows
- Formatting Data in Excel 2019<br> for Windows
- Finding & Grouping Data in Excel 2019 for Windows
- Custom & Conditional Formatting in Excel 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- DEVASC: Network & Network Communication Basics
- Optimizing your Workflow with Groups in Microsoft 365</br> Groups 2020
- Discovering Groups with Microsoft 365 Groups
- Inserting & Manipulating Data in Excel 2019 for Windows
- Creating & Saving Workbooks in Excel 2019 for Windows
- Getting Started in Excel 2019 for Windows
- Using Group Messages in Microsoft 365 Groups 2020
- Navigating Challenging Situations with Diplomacy and Tact
- Developing Diplomacy and Tact
- Building Trust with Business Ethics
- Certified in Cybersecurity (CC): Security Governance, Policies, & Controls
- The New Interface & Features
- Git & GitHub: Introduction
- Proven Techniques for Technical Communication
- Become a Great Listener
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- CompTIA A+ 220-1002: Operational Procedures Best Practices
- CompTIA A+ 220-1002: Software Troubleshooting
- CompTIA A+ 220-1001: Troubleshooting
- CompTIA A+ 220-1001: Resolving Problems
- Interacting with Customers
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Troubleshooting Printers
- CompTIA A+ 220-1002: Security Fundamentals
- CompTIA A+ 220-1001: Printers
- CompTIA A+ 220-1001: Mobile Device Network Connectivity & Application Support
- CompTIA A+ 220-1001: Configuring a Wired/Wireless Network
- CompTIA A+ 220-1001: Wireless Networking Protocols
- CompTIA A+ 220-1002: Microsoft Operating System Installation & Upgrade
- CompTIA A+ 220-1002: Application Installation, Networking, & Tools
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- CompTIA A+ 220-1001: Laptops Features & Mobile Device Types
- CompTIA A+ 220-1001: Working with Peripheral Devices
- CompTIA A+ 220-1002: Windows Control Panel Utilities
- CompTIA A+ 220-1001: Networking
- Getting started in Word 365
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