Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Angela Lopez's Credentials
- Angela Lopez's Wallet
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Professionalism, Accountability, & Ethics
- Customer Service Representative Journey
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Achieve Productivity in Your Personal Life
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Detail-oriented and Organizational Skills
- Leveraging the Power of Analogical Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- The Art of Staying Focused
- Getting the Details Right: Spelling Basics
- Using Strategic Thinking to Consider the Big Picture
- Expert Insights on Critical Thinking
- Identifying Risks in Your Organization
- Problem Solving
- Choosing and Using the Best Solution
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Getting to the Root of a Problem
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Defining Alternative Solutions to a Problem
- Communication Skills
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Interacting with Customers
- Facing Confrontation in Customer Service
- The Art and Science of Communication
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Basics of Customer Service
- Customer Service: Fostering a Service Mindset
- Building and Training the Project Team (2021 Update)
- Managing Your Time So It Doesn’t Manage You
- Exploring Project Management, Then and Now (2021 Update)
- Communicating Effectively with Customers
- Organizing Your E-mail
- Adding & arranging data in Excel 365
- Maximize Your Productivity by Managing Time and Tasks
- Working with Tabs & Apps in Teams 2022
- Communicating with Confidence
- Become a Great Listener
- Becoming More Professional through Business Etiquette
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Expert Insights on Setting and Managing Priorities
- Getting started in Excel 365
- Getting Started in PowerPoint Microsoft 365
- Guiding the Analysis for Effective Data-driven Decision Making
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Developing a Personal Accountability Framework
- Being an Effective Team Member
- Writing Effective E-mails and Instant Messages
- Angela Lopez's Transcript
- Angela Lopez's Wallet
- About Accredible