Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Angelli Lara Salustiano Agustin's Credentials
- Angelli Lara Salustiano Agustin's Wallet
- Difficult Conversations and Conflict
- Keeping Business Calls Professional
- Writing and Preparing an Effective Speech
- Conquering the Challenges of Public Speaking
- Foundational Expectations
- Strategic Communication
- Developing High Performance Teams
- Radical Candor and Trust
- Managing Pressure and Stress to Optimize Your Performance
- Managing for Cross-functionality
- Gauging Your Organization's High-performing Potential
- Being a Fair and Caring Manager
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Managing Employee Development
- Effectively Directing and Delegating as a Manager
- Navigating the Workplace with Emotional Intelligence
- Navigating Other People's Emotions
- Overcoming Unconscious Bias in the Workplace
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Adopting an Inclusion Mindset at Work
- Recognizing and Addressing Micro-behaviors in the Workplace
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Facing Challenges as a First-time Manager
- Gauging Your Leadership Performance
- Leading through Inspiration
- Leading by Motivating
- Leadership Insights on Mindfulness
- Writing Effective E-mails and Instant Messages
- ITIL® 4 Foundation: The Guiding Principles
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: General Management Practices
- The Service Value Chain and General Management Practices
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: The Service Value System
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Introduction
- Expert Insights on Being a First-time Manager
- The Reality of Being a First-time Manager
- Sharing a Vision
- Do We Have A Failure to Communicate?
- How to Manage Difficult Conversations
- Resolving Workplace Conflict
- Confronting Workplace Conflict
- Handling Team Conflict
- Building the Foundation for an Effective Team
- Strategies for Building a Cohesive Team
- Encouraging Team Communication and Collaboration
- Communicating with Confidence
- Conducting Incident Management
- Event, Incident, and Problem Management
- Analytics by Function
- Understanding and Raising Analytics Maturity
- Confronting Your Assumptions
- Reaching Sound Conclusions
- Developing Your Critical Thinking and Cognitive Flexibility
- Expert Insights on Decision Making
- Choosing and Using the Best Solution
- Getting to the Root of a Problem
- Conducting an Effective Hiring Interview
- Expert Insights on Recruiting and Hiring
- Detecting and Dealing with Performance Problems
- Expert Insights on Giving Feedback
- Expert Insights on Receiving Feedback
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Expert Insights on Coaching
- Keeping Your Coachee Committed and Accountable
- Coaching Techniques That Inspire Coachees to Action
- Influencing through Positive Leadership
- Developing Emotional Intelligence
- Building Innovation Cultures and Leaders
- Controlling Conflict, Stress, and Time in Customer Service
- Redefining Yourself After Organizational Change
- Using Basic Formulas
- Take a Deep Breath and Manage Your Stress
- Illustrating Documents
- Formatting Data
- Inserting & Manipulating Data
- Creating & Saving Workbooks
- Creating, Joining & Managing Meetings
- Getting Started with Excel for Office 365
- Angelli Lara Salustiano Agustin's Transcript
- Angelli Lara Salustiano Agustin's Wallet
- About Accredible