Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- ANITA AUMA's Credentials
- ANITA AUMA's Wallet
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Proven Techniques for Technical Communication
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Brainstorming and Ideation
- Design Thinking for Innovation: Prototyping and Testing
- Building Innovation Cultures and Leaders
- Communication Skills
- Creativity
- Marketing and Competition
- Customer Service and Satisfaction
- Innovation and Creativity
- Turning Social Intelligence into Actionable Insight
- Improving Marketing with Big Data
- Competitive Marketing Strategies: Analyzing Your Organization
- Product, Pricing, and Promotion in the Marketing Mix
- The People and Planning in Marketing
- Marketing: The Process and Functions that Build Customer Relationships
- Marketing
- Social Media & Digital Marketing
- Public Relations Manager Journey
- Customer Relationships
- Business Execution: How Things Get Done
- Thinking Strategically as a Manager
- Verifying and Building on Creative Ideas
- Ensuring Successful Presentation Delivery
- Key Elements of Business Execution
- Preparing and Implementing a Business Plan
- Creativity & Problem Solving
- Public Relations & Advertising
- Research & Planning
- Creativity
- Communications Manager Journey
- Residential Community Manager Journey
- Planning
- Knowing When to Take Strategic Risks
- Building Agile Capabilities in Your Organization
- Building a Circle of Connections for Networking Success
- Customer Service
- Personal Development and Career Growth
- InMySteps Cohort 4 Training Program - Month 3
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service
- Creating Presentations in PowerPoint 2019<br> for Windows
- Communication and Presentation Skills
- InMySteps Cohort 4 Training Program- Month 2
- Workplace Etiquette and Ethics
- Communication and Presentation Skills
- Leadership Skills
- Unleashing Personal and Team Creativity
- Adopting an Inclusion Mindset at Work
- Getting Your Pitch Heard
- Be Liked and Respected in the Workplace
- Planning an Effective Presentation
- Sending E-mails to the Right People
- Writing and Preparing an Effective Speech
- Writing, Editing, & Communication Skills
- Earning and Offering Trust at Work
- Embracing Diversity and Inclusion in the Workplace
- Workplace Etiquette and Ethics
- Building Your Presentation
- Creating, joining, and managing meetings in Microsoft Teams 2021
- Confronting Workplace Conflict
- Contributing as a Virtual Team Member
- Facing Virtual Team Challenges
- Being an Effective Team Member
- Remote Work
- Team work
- Problem-solving
- Developing a Team of Creative Gurus
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Editing and Proofreading Business Documents
- Writing, Editing, & Research
- Audience and Purpose in Business Writing
- Establishing Self-confidence for Life
- Keeping Business Calls Professional
- Social Media & Digital Marketing
- Communication Skills
- Managing in a Crisis
- Conquering the Challenges of Public Speaking
- Creating Brands through People and Planning
- Building Trust: Ethics and the Marketing Mix
- Marketing & Public Relations
- Brand Management & Public Relations
- Solve Problems Using Systems Thinking in the Workplace
- Using Strategic Thinking to Consider the Big Picture
- Negotiating the Best Solution
- The First Steps in Negotiating
- Writing Skills for Public Relations
- Problem Solving
- Customer Service Representative Journey
- Customer Service: Strengthening Your Service Skills
- Problem Solving
- Negotiation
- Customer Service
- Customer Service
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Using Active Listening in Workplace Situations
- Do We Have A Failure to Communicate?
- Communication Skills
- Detail-Oriented
- Communication Skills
- Reaching Efficient Solutions with Computational Thinking
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Listening Even When It's Difficult to Listen
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Making the Most of Making Mistakes
- Developing Your Business Ethics
- Providing Telephone Customer Service
- The Building Blocks of Building Trust
- Professionalism, Accountability, & Ethics
- Becoming More Professional through Business Etiquette
- Becoming an Accountable Professional
- Becoming Your Own Best Boss
- Building Your Professional Network
- Managing Your Time So It Doesn’t Manage You
- Choosing and Using the Best Solution
- Getting to the Root of a Problem
- Make The Time You Need: Get Organized
- Defining Alternative Solutions to a Problem
- Detail-oriented and Organizational Skills
- Designing a Customer Service Strategy
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Marketing in the Digital World
- Digital Challenges and Risks
- Customer Service: Discovering Customer Needs
- Assessing Your Organization's Risks
- Responding Effectively to Risks
- Strategies for the Modern Public Relations Professional
- Embracing a Digital Mindset
- Customer Service in a Digital World
- Keeping Your Skill Set Current in the Digital Economy
- Achieving Digital Dexterity
- Developing and Supporting an Agile Mindset
- Achieving Customer-centric Design with User Personas
- Best Practices for Digital Transformation
- Assessing Digital Challenges and Risks
- Identifying Risks in Your Organization
- Shaping the Customer Experience across Digital and Physical Channels
- Enhancing the Customer Experience with HCI
- Exploring Customer Journey Mapping
- Embracing a Customer-obsessed Mentality
- Serving Digital Customers with Omnichannel
- Understanding the Digital Customer
- Creating Effective Social Customer Service
- Social Selling using Social Media
- Managing Your Corporate Reputation Online
- Understanding Approaches to Social Media Communication
- Effective Digital Community Management
- Social Media and Social Selling
- Digital Marketing through Websites and Email
- Helping Customers Find You
- Traditional and Online Distribution and Ethics in the Marketing Mix
- The Basics of Marketing
- Reaching Customers Digitally
- Digital Opportunities
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- Design Thinking for Innovation: Defining Opportunities
- Framing Opportunities for Effective Data-driven Decision Making
- Building a Digital Market via Websites and Email
- Embracing the Digital Opportunity
- Communicating Effectively with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Interacting with Customers
- Gaining Insight through Organizational Awareness
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Capturing the Attention of Senior Executives
- Building Personal Power through Influence
- Managing up and Across with Influence and Persuasion
- Building Rapport with Your Boss
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Abbreviating, Capitalizing, and Using Numbers
- Research & Writing
- Creating Well-constructed Sentences
- Sharpening Your Focus to Stay on Track
- Taking Effective and Professional Notes
- The Art of Staying Focused
- Getting the Details Right: Spelling Basics
- Organizational Skills & Attention to Details
- Administrative Support: Working in Partnership with Your Boss
- Administrative Support: Interacting Effectively with Colleagues
- Maximize Your Productivity by Managing Time and Tasks
- Organize Your Physical and Digital Workspace
- Administrative Support: Developing Your Essential Skills
- Administrative Skills
- Saving Time by Setting Goals
- Communicating Effectively (2021 Update)
- Developing Emotional Intelligence
- Administrative Support: A Positive Professional Image
- Achieve Productivity in Your Personal Life
- Communicating with Confidence
- Become a Great Listener
- Developing a Personal Accountability Framework
- Cultivating Relationships with Your Peers
- Beat Procrastination by Boosting Your Creativity and Drive
- Cultivating a Passion for Learning in Yourself and Others
- Calendar Tools in Outlook 2019<br> for Windows
- Time Management
- Personal Branding and Self Awareness
- Communication and Presentation Skills
- Life Goals and Career Development
- InMySteps Cohort 4 Training Program - Month 1
- Becoming a Continuous Learner
- Avoid Procrastination by Getting Organized Instead
- Expanding Your Digital Mindset
- Building Customer Relationships in a Virtual Environment
- Aligning Goals and Priorities To Manage Time
- ANITA AUMA's Transcript
- ANITA AUMA's Wallet
- About Accredible