Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Ankitkumar A's Credentials
- Ankitkumar A's Wallet
- Leading across Cultures
- Understanding Unconscious Bias
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Customer Service: Adapting to Your Customers' Cues
- Be Liked and Respected in the Workplace
- Earning and Offering Trust at Work
- Receiving Feedback with an Open Mind
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Making Difficult Conversations Meaningful
- Promoting a Positive Work Environment
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Customer Service: Discovering Customer Needs
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Providing Effective Internal Customer Service
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Building Customer Relationships in a Virtual Environment
- Customer Service: Fostering a Service Mindset
- Your Role in Workplace Diversity
- Bridging the Diversity Gap
- Communicating Effectively with Customers
- Interacting with Customers
- Trust Building through Effective Communication
- How Culture Impacts Communication
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Using Communication Strategies to Bridge Cultural Divides
- Conquering the Challenges of Public Speaking
- Building Shared Understanding across Cultural Divides
- Bridging Differences in Cross-cultural Communication
- Expert Insights on Listening
- Expert Insights on Diversity & Inclusion
- Expert Insights on Communication Essentials
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Cloud Computing Fundamentals: Security
- Enterprise Architecture Basics
- Architecture Capability Basics
- Cloud Infrastructure & Risk Analysis
- Content Framework
- Data Rights Management, Policies, & Event Tracing
- Enterprise Architecture Planning & Implementation
- Risk Management & Outsourcing Design
- Cloud Computing Fundamentals: Presence & Privacy
- Cloud Computing Fundamentals: Cloud Access Control
- Security Controls & Business Continuity
- Current & Future Trends
- Need for Design Patterns & the Principles Guiding Design Patterns
- Design Thinking for Microservices
- Prototyping Design Thinking
- Service Oriented Architecture (SOA) Governance
- Architectural Artifacts & the Enterprise Continuum
- Basic Concepts of a Microservices Architecture
- Designing with Flexibility & Efficiency in Mind
- Security Architecture
- Application Security Awareness & Validation
- Cloud Computing Fundamentals: Cloud Protocols & Standards
- Cloud Computing Fundamentals: Considerations
- Secure Application Architecture & IAM
- Moving to the Cloud
- Cloud Service Models & Benefits and Issues
- Cloud Computing Fundamentals: Introduction
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Cloud Computing Fundamentals: Storing & Managing Cloud Data
- Cloud Computing Fundamentals: Migrating to the Cloud
- Legal Requirements & Compliance
- Cloud Computing Fundamentals: Risk Management
- Software Development Security & Life Cycle
- Cloud Infrastructure Management
- Operations Management
- Data Center Design
- Secure Cloud Computing & Trusted Cloud Services
- Design Principles
- Navigation and Layout
- Content Design
- Design Guidelines and Patterns
- Techniques and Tools
- Agile Software Development: Agile Development Life Cycle
- Business Strategy: Managing Organizational Value
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile Project Planning
- Agile Principles and Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Business Orientation: Strategic Organizational Goals
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Value-driven Delivery: Delivering Value in Agile Projects
- Project Management: Scrum Framework for Software Development
- Agile Hybrid Approaches
- Advanced Scrum for Project Management
- Ankitkumar A's Transcript
- Ankitkumar A's Wallet
- About Accredible