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- Arkadiusz Leonard Konachowicz's Credentials
- Arkadiusz Leonard Konachowicz's Wallet
- ITIL® 4 Foundation: Introduction
- Rapport Building in Customer Service
- Expert Insights on Difficult Conversations
- Expert Insights on Dealing with Conflict
- Dealing with Customer Service Incidents and Complaints
- Aligning Goals and Priorities To Manage Time
- Overview of the ITIL® Service Lifecycle
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Arkadiusz Leonard Konachowicz's Transcript
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