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- User Authentication
- Arturo López Flores's Credentials
- Arturo López Flores's Wallet
- GenAI Academy: White Belt
- AI in the Workplace
- Insertar y gestionar datos
- Guardar presentaciones
- Iniciarse en PowerPoint
- Crear presentaciones
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Strength under Pressure: Building Perseverance and Resilience
- Sharpening Your Focus to Stay on Track
- Getting the Details Right: Spelling Basics
- Audience and Purpose in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Editing and Proofreading Business Documents
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Effective Stakeholder Communications for Technology Professionals
- Proven Techniques for Technical Communication
- Facing Virtual Team Challenges
- Managing for Operational Excellence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Capturing the Attention of Senior Executives
- Writing Effective E-mails and Instant Messages
- Do We Have A Failure to Communicate?
- Sending E-mails to the Right People
- Using Business Etiquette to Increase Your Professionalism
- Developing a Mindset of Growth and Learning
- Expanding Your Digital Mindset
- Making an Impact with Non-verbal Communication
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- Ilustrar correos electrónicos
- Enviar y recibir correos electrónicos
- Configurar la aplicación
- Complete Guide to Excel 365: Working With Charts & Sparklines
- Compartir y editar un documento en grupo
- Utilizar fórmulas básicas
- Ilustrar documentos
- Crear y guardar libros
- Iniciarse en Excel
- Dar formato a sus datos
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Contributing as a Virtual Team Member
- Being an Effective Team Member
- Expert Insights on Managing a Culturally Diverse Team
- Using Communication Strategies to Bridge Cultural Divides
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Uncertainty
- Taking Effective and Professional Notes
- Communicating Effectively with Customers
- Redefining Yourself After Organizational Change
- Dealing with Customer Service Incidents and Complaints
- Managing in a Crisis
- Trust Building through Effective Communication
- How Culture Impacts Communication
- Detecting and Dealing with Performance Problems
- Communicating with Confidence
- How to Manage Difficult Conversations
- The Art and Science of Communication
- Getting to the Root of a Problem
- Choosing and Using the Best Solution
- Defining Alternative Solutions to a Problem
- Being an Effective Manager When Times Are Tough
- Maximize Your Productivity by Managing Time and Tasks
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Expert Insights on Presentation Skills
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Resolving Workplace Conflict
- Working with Macros in Excel 2019 for Windows
- Confronting Workplace Conflict
- Getting to Know Macros in Excel 2019 for Windows
- Leadership Insights on Conflict Management
- Using Basic Formulas
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Complete Guide to Excel 365: Getting Started
- Excel Visualization: Building Column Charts, Bar Charts, & Histograms
- Formatting Data in Excel 2016 for Windows
- Basic Formulas in Excel 2016 for Windows
- Illustrating Documents in Excel 2016 for Windows
- Creating, Saving & Sharing Workbooks in Excel 2016 for Windows
- Inserting & Manipulating Data in Excel 2016 for Windows
- Getting Started in Excel 2016 for Windows
- Using Performance Appraisals to Advance Your Career
- Facing Confrontation in Customer Service
- Organizing Your E-mail
- Rapport Building in Customer Service
- Developing a Plan to Further Your Career
- Getting Your Career on the Right Track
- Getting started in Excel 365
- Using Outlook 2016 for Windows with Office 365
- Getting Started with Outlook Mail
- Getting Started with Outlook
- Clarity and Conciseness in Business Writing
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Providing Telephone Customer Service
- Keeping Business Calls Professional
- Polishing Your Skills for Excellent Customer Service
- CompTIA Cybersecurity Analyst+: Attack Types
- Troubleshooting Common Network Service Issues
- Troubleshooting Methodology & Tools
- Arturo López Flores's Transcript
- Arturo López Flores's Wallet
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