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- User Authentication
- Ashish Jangra's Credentials
- Ashish Jangra's Wallet
- Microsoft 365 Identity and Services: Planning a Microsoft Implementation
- Microsoft 365 Identity and Services: Tenancy & Subscriptions
- Agile Principles and Methodologies
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Six Sigma and Lean: Foundations and Principles
- Moving to the Cloud
- Ashish Jangra's Transcript
- Ashish Jangra's Wallet
- About Accredible